Privacy Policy

Last Updated: October 4, 2025

1. Introduction

Invoisify ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

By using Invoisify, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Name, email address, phone number, business name
  • Business Data: Invoices, customer information, product/service listings, sales data
  • Payment Information: Processed securely through third-party payment processors
  • Profile Information: Business logo, tax information, business address

2.2 Automatically Collected Information

  • Device Information: Device type, operating system, unique device identifiers
  • Usage Data: Features used, time spent in app, interaction patterns
  • Location Data: Approximate location based on IP address (with your permission)
  • Log Data: App crashes, performance data, error logs

3. How We Use Your Information

We use the collected information for:

  • Providing and maintaining our services
  • Processing transactions and managing your account
  • Sending invoices and receipts to your customers
  • Improving and personalizing user experience
  • Analyzing app usage and performance
  • Communicating with you about updates, security alerts, and support
  • Detecting and preventing fraud and abuse
  • Complying with legal obligations

4. Data Storage and Security

Your data is stored securely in the cloud using industry-standard encryption:

  • Encryption: Data is encrypted both in transit (TLS/SSL) and at rest
  • Cloud Storage: We use secure, certified cloud infrastructure providers
  • Access Controls: Strict access controls and authentication mechanisms
  • Regular Backups: Automated backups to prevent data loss
  • Security Monitoring: Continuous monitoring for security threats

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

5.1 Service Providers

Third-party companies that help us provide our services (cloud hosting, payment processing, analytics, customer support).

5.2 Your Customers

Information you choose to include in invoices sent to your customers (business name, contact details, invoice data).

5.3 Legal Requirements

When required by law, court order, or government regulation, or to protect our rights and safety.

6. Your Rights and Choices

You have the right to:

  • Access: Request information about your personal data
  • Correction: Update or correct inaccurate information within the app
  • Deletion: Delete your account and data directly in the app settings
  • Opt-out: Unsubscribe from marketing communications
  • Withdraw Consent: Revoke permissions for data collection

To delete your account, go to Settings in the app or visit our Account Deletion Policy. For other requests, contact us at privacy@invoisify.app

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. Even after account deletion, we may retain certain information for:

  • Legal and regulatory compliance (typically 7 years for financial records)
  • Fraud prevention and security purposes
  • Resolving disputes and enforcing agreements

8. Children's Privacy

Invoisify is not intended for users under 18 years of age. We do not knowingly collect information from children. If we discover we have collected information from a child, we will delete it immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

10. Third-Party Links

Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through the app or via email. Your continued use of Invoisify after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

Email: privacy@invoisify.app

Address: Invoisify, Johor Bahru, Johor, Malaysia

Website: https://invoisify.app/contact

13. Regional-Specific Rights

For EU/EEA Users (GDPR)

Under GDPR, you have additional rights including the right to object to processing and the right to lodge a complaint with a supervisory authority.

For California Users (CCPA)

California residents have the right to know what personal information is collected, request deletion, and opt-out of the sale of personal information (we do not sell personal information).

This Privacy Policy is part of our Terms of Service. By using Invoisify, you agree to both documents.